Booking Information

Please note: Standard YHA Terms and Conditions apply - see link below.

1. Booking, Deposit and Balance
1.1) A non-refundable, non-transferable deposit of 25% will be taken to secure your booking (bookings made less than 8 weeks in advance require full payment at the time of booking). Payment can be made by MasterCard, Visa, Switch or Solo.
1.2) The balance of the account should be received at the booking office 8 weeks before the date of arrival.

2. Cancellations
2.1) In all cases, if you have to cancel your booking, please inform us as soon as possible by phone and in writing.

2.2) If you have to cancel your booking the following cancellation fees apply, dependant on the number of days before the arrival date that notification of cancellation is received:
Days Before: Amount Payable:
More than 56 days Full deposit (i.e. 25%)
55-42 days 30% of cost
41-28 days 60% of cost
27-15 days 90% of cost
14 days or less Total cost

3. Arrival and Departure
On the day of arrival, the venue is available from 4.00pm. On the day of departure you are asked to vacate by 12noon. It is not normally possible to arrive earlier and/or depart later, although you are welcome to contact the venue directly to discuss whether special arrangements can be made.

4. Responsibilities of the Hirer
4.1) This booking has been entered into on the understanding that the total number in your party shall not exceed the total number of beds available at the venue as stated in the brochure and on the Escape to website.

4.2) The person making the booking is considered to be the group leader and must be over 21 years old. He/she is responsible for the payment of the booking, the safety of the group and the general housekeeping of the venue during the stay.

4.3) The hirer is responsible for the venue and its equipment during the period of hire and is expected to take due care of it. The venue is let fully furnished. Bed linen is provided, but you will need to bring your own towels. You are advised to check on arrival and report any shortcomings, damage or missing items immediately to the YHA representative. The hirer undertakes to report and pay for any damage caused to the venue or for equipment lost, damaged, broken or stolen during occupancy. Unsuitable substitutes are not accepted. All the equipment, utensils etc. must be left in a clean condition at the end of the hire period. A charge of £12.00 per hour will be made by the YHA if any additional cleaning is required. Please ensure that all gas cookers, lights and heaters are switched off, doors and windows are secured, rooms are left clean and tidy, waste bins are emptied, before handing the key back to the YHA representative.

4.4) Pets are not permitted in any Escape to property. It may be possible for special arrangements to be made for Registered Assistance Dogs, if discussed in advance with the Escape to team.

4.5) Should the venue you are hiring be licensed for the sale and consumption of alcohol, you are kindly asked to respect the law, which prohibits the sale, supply or consumption of alcohol to those under 18 years of age, those considered to be drunk or under the influence of drugs. Individuals responsible for your party may become liable to prosecution should these laws be breached.

4.6) YHA (England and Wales) Ltd reserves the right to decline to accept a booking, or refuse to hand over a venue to any person or group where, in the opinion of the YHA representative, facilities are unsuitable for the hirer or any member of the hirer’s party, on the grounds of age, ill health, disability, or inexperience without liability on either side. YHA reserves the right to repossess the venue at any time where damage has been caused, or in the opinion of the YHA representative, is likely to be caused, by the hirer or any member of the hirer’s party. In such cases the YHA representative shall not be liable to make a refund of any portion of the hire fee paid.

5. Your Conduct
As many venues are located in or close to residential areas, please show consideration for your neighbours. If the hirer or a member of the hirer’s party fails to comply with this requirement, your booking may be terminated and you will be asked to leave the property. If you enter the property after this time you will be trespassing. No whole or part refunds will be made if the hirer’s party is asked to leave under these circumstances.

Important Note: The use of candles, incense burners, flammable liquids/gases, fireworks, camping stoves and firearms is strictly prohibited at all YHA venues. Use of such items may result in the party being asked to leave immediately, without refund of any portion of the hire fee.




YHA (England and Wales) Ltd - Full Terms and Conditions also apply, click here for full details.